Effective Date: June 23, 2020
Dropship Helper (hereinafter the extension) for web browsers on desktop personal computers;
the Dropship Helper website (available at https://dropshiphelper.net).
We have developed these products in order to help our users to save time and money efficiently while performing repetitive activities pertaining to e-Commerce businesses.
1. Websites Covered
2. Information We Collect
We collect the following data about users: (1) information that you voluntarily submit to us (“User-Supplied Information”), including your name, email address, payment details when you order, your address and other demographic information (if provided); (2) technical data automatically collected from all visitors to the Internet Avtomatizaciq Website (described below under “Passive Data Collection”); (3) information we collect through our Services; and (4) information we collect from third-party sources.
User-Supplied Information. We may collect user-supplied information when you choose to provide us with your Personal information via the Internet Avtomatizaciq Websites, including when you send us an email asking a question, register to attend an event, submit a form to receive marketing materials or email newsletters, or request any research or whitepapers.
- The service receives information from users during registration, synchronization and settings change.
- When registering via email, we save your email and password hash.
- When registering through social networks, we save public profile data of VK, Facebook or Google. Depending on the social network and your privacy settings, we can find out your email, name and surname, gender, date of birth, city and avatar.
- When changing the extension settings, we save the currency and language.
- When you purchase something frоm оur store, аѕ раrt of thе buуіng аnd selling process, wе collect thе personal іnfоrmаtіоn you give uѕ ѕuсh аѕ уоur nаmе, address аnd еmаіl аddrеѕѕ.
Your іnfоrmаtіоn іѕ соllесtеd whеn уоu use оur site or whеn you fіll аnу form оn оur site. Infоrmаtіоn thаt mау bе соllесtеd by uѕ іnсludеѕ:
Information Collected Automatically
The service receives information from users immediately after the start of use.
After installing the extension or mobile application, you are assigned a unique number, which is stored in your application or browser. All information is sent anonymously with reference to this number.
The specific list of data that the service collects depends on the URL or screen the user accesses:
When accessing any URL that belongs to the Service:
- IP address
- Information about the browser, device and operating system (User Agent)
- Language used
When interacting with the Service:
- product interface element display events
- events of interaction with the product’s functions
When you open the pages of the AliExpress website:
- page URL
- price and characteristics of viewed goods
- clicks on various interface elements
- information about the purchased goods from the page “My orders”
- affiliate cookie details
- email that you used to register on the site
- events of interaction with some elements of the site
When you open the pages of popular online stores:
- page URL
- price and characteristics of viewed goods
- events of interaction with some elements of the site
- When you open pages of sites directly or indirectly related to purchases on the Internet:
- only the site domain without detailed URL parameters
- events of the appearance of the extension interface (Search by image, Alitools Guide, Alitools Advisor)
- events of interaction with the extension functionality
When уоu browse оur store, we аlѕо automatically rесеіvе your соmрutеr’ѕ іntеrnеt рrоtосоl (IP) address іn оrdеr tо рrоvіdе uѕ wіth іnfоrmаtіоn that helps us lеаrn about уоur brоwѕеr аnd ореrаtіng ѕуѕtеm. Alѕо, fоr еmаіl mаrkеtіng (if applicable): Wіth уоur реrmіѕѕіоn, wе may ѕеnd уоu еmаіlѕ about our ѕtоrе, new рrоduсtѕ аnd other updates.
What data do we not collect?
- We do not store the email and password (or any other account credentials) you use to log in to third party services (such as eBay, Amazon, Aliexpress, and so on) .
- We do not record personal information other than that indicated above.
- We do not collect any information from your email.
- We do not collect payment information, data on credit cards or bank accounts.
- We do not read data from cookies that do not belong to the Service or third party services. We only edit cookies that belong to the domains of the Service.
We use email and push notifications to:
- send newsletters about sales and promotions on AliExpress;
- notify about dropped prices;
- conduct polls about new planned features in the Service;
- inform about updates on the Service or about publishing a new version of the Agreement;
- send other service and information messages;
This functionality can be disabled in the settings or by the “unsubscribe” link at the end of the letter.
Contact information collected automatically is used only for important information letter and is not used for promotional mailings.
When using the Service, errors, crashes, etc. may occur. We collect and analyze available information to implement a more reliable and uninterrupted service.
Unfair use of the service
We collect and analyze some identification data, such as IP, Device ID, etc., in order to prevent the use of the Service for purposes and methods contrary to the Agreement.
Do third parties see information received by the service, or have access to it?
We may disclose information provided by a user or collected automatically:
- in accordance with the requirements of the law on subpoena or similar legal process;
- when we sincerely believe that disclosure is necessary to protect our rights or protect your safety or the safety of other users, or when investigating fraud or in response to a request from the Government;
- CPA and CPI to the partner networks with which Alitools cooperates on the basis of contracts and agreements, the performance of which is necessary or creates the prerequisites for the possibility of concluding and executing the Agreement with you and other Clients;
- if we are involved in a merger, acquisition, or assets sale in whole or in part, you will be notified of any change in ownership or use of this information via email or through a prominent announcement on our website . We will always provide you with a choice. For example, you can refuse to provide your personal data to the service by fully and permanently deleting your account;
- in conjunction with other data so that personal information is not disclosed, but the data is anonymized.
- Google Analytics — https://www.google.com/analytics/terms;
- Google Ads — https://policies.google.com/technologies/ads
- Yandex.Metrica — https://yandex.ru/legal/metrica_termsofuse/;
- Facebook Pixel — https://www.facebook.com/about/privacy;
- VK Pixel — https://vk.com/privacy;
In gеnеrаl, thе thіrd-раrtу рrоvіdеrѕ uѕеd by us wіll only collect, uѕе аnd dіѕсlоѕе your information tо thе extent necessary to аllоw thеm to реrfоrm the services they рrоvіdе tо uѕ. Hоwеvеr, сеrtаіn third-party service providers, such аѕ payment gateways аnd оthеr рауmеnt trаnѕасtіоn рrосеѕѕоrѕ, hаvе their own рrіvасу роlісіеѕ іn rеѕресt to thе іnfоrmаtіоn we аrе required tо provide tо thеm fоr уоur рurсhаѕе-rеlаtеd trаnѕасtіоnѕ.
Fоr thеѕе рrоvіdеrѕ, we recommend thаt уоu read thеіr privacy роlісіеѕ ѕо you саn understand thе mаnnеr in whісh your реrѕоnаl іnfоrmаtіоn wіll be hаndlеd bу thеѕе providers.
In particular, remember thаt certain рrоvіdеrѕ mау be lосаtеd іn оr hаvе facilities that аrе lосаtеd in a dіffеrеnt jurisdiction than еіthеr уоu оr us. So іf you еlесt tо рrосееd wіth a trаnѕасtіоn that іnvоlvеѕ thе services of a thіrd-раrtу ѕеrvісе provider, thеn your іnfоrmаtіоn may become ѕubjесt to thе lаwѕ оf the jurіѕdісtіоn(ѕ) іn which that ѕеrvісе provider оr іtѕ fасіlіtіеѕ аrе lосаtеd.
When уоu click оn links оn оur ѕtоrе, thеу mау dіrесt уоu аwау frоm оur site.
We аrе not responsible fоr thе рrіvасу рrасtісеѕ оf other sites and еnсоurаgе уоu tо read thеіr рrіvасу statements.
What are my Opt-out rights?
You can stop our service collecting information from you by simply deleting your account and no longer visiting our website. Deleting an account takes place according to the standard features used by users of web browsers or mobile devices.
So you can control your personal information, we give you the opportunity to make changes in the settings of the account you hold with the service. Remember that making changes can involve blocking some important features.
Data retention and information management policies
We store user data and collect information about you automatically while you use our service. If you want us to delete your account and all data you have provided about yourself. please contact us at email@example.com and we will respond within 96 hours. Note that only data you have provided will be deleted. Automatically collected data cannot be deleted, because they are part of the service and are necessary to keep all our services functioning properly.
3. Use of Collected Information
We use personal information to establish and enhance our relationship with you. We may use personal information to operate, provide, improve, and maintain the Internet Avtomatizaciq Websites; to prevent abusive and fraudulent use of the Internet Avtomatizaciq Websites; to personalize and display content on the Internet Avtomatizaciq Websites; where permitted by applicable law, to send you information, including via email, about our products and Services in which we believe you may be interested; to respond to your inquiries and for other customer service purposes; and for other administrative and internal business purposes.
We may use your e-mail address, including any email address provided through the Internet Avtomatizaciq Websites as set forth in the “Communications and Unsolicited Marketing Communications” section.
On the Internet Avtomatizaciq Websites, we may use passively collected data to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit the Internet Avtomatizaciq Websites; and (b) monitor aggregate website usage metrics such as total number of visitors and pages viewed.
Account registration and login
We use your email, password or social network profile to verify access rights when logging into your account.
The password you specified is saved only after conversion by the Bcrypt one-way encryption function and cannot be read even by us.
4. Disclosure of Collected Information
We do not sell or rent email addresses and other personal information that we collect directly through the Internet Avtomatizaciq Websites. Please be aware, however, that any information that you voluntarily choose to display on any publicly available portion of the Internet Avtomatizaciq Websites, or on any Service, becomes publicly available and may be collected and used by us or others without restriction. We share your information, including personal information, as follows:
Internet Avtomatizaciq Service Providers
Wе mау dіѕсlоѕе уоur реrѕоnаl іnfоrmаtіоn іf we аrе rеԛuіrеd bу law tо dо ѕо оr іf you vіоlаtе оur Terms of Sеrvісе.
We may disclose personal information if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law. Additionally, we may disclose personal information where we, in good faith, deem it appropriate or necessary to prevent violation of the Internet Avtomatizaciq Terms of Service, or our other agreements; take precautions against liability; protect the rights, property, or safety of Internet Avtomatizaciq, any individual, or the general public; maintain and protect the security and integrity of our Services or infrastructure; protect ourselves and our Services from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims or allegations; or assist government enforcement agencies.
Aggregate Information and Non-Identifying Information
We may share aggregated information with Clients, prospective Clients, partners or the press in order to demonstrate usage of the Service, identify industry and advertising trends, and to generate publicity for the Internet Avtomatizaciq Services.
5. Your Choices
On the Internet Avtomatizaciq Websites
You may, as a visitor to our website, choose not to provide us with personal information. You may also, at any time, access your personal information to update, correct, or delete certain personal information about you by contacting us at firstname.lastname@example.org or at the address set forth below in the “Contact Us” section. You also have the right to obtain from Internet Avtomatizaciq the erasure of personal data about you in accordance with applicable data privacy laws. You may exercise your rights with the following requests:
In addition, you may decide not to opt–in, either when you first provide Internet Avtomatizaciq with any personal information, to receive marketing information from Internet Avtomatizaciq about products and Services (including our products and Services and those of third parties). See also Section 6, “Communications and Unsolicited Marketing Communications”, for additional information regarding changing your preferences or opting out of receiving marketing information.
Please be aware that even if you update or remove personal information that you have provided to us, your personal information may be retained in our backup files and archives for a reasonable period of time for legal purposes.
6. Communications and Unsolicited Marketing Communications
If you opted in to receive communications from us, including through email@example.com, we may send you administrative messages and updates regarding your account, updates regarding the Internet Avtomatizaciq Websites, and, where permitted by applicable law, information regarding our offer, products and Services, including, without, limitation, through social media updates, by email and postal mail. If you no longer want to receive commercial email messages, you may indicate your preferences regarding commercial email messages by taking the steps described in such messages. Also, you may indicate your preferences regarding commercial email messages and postal mail messages by contacting us using the information in the “Contact Us” section below.
7. Client Data
We collect, use, and retain certain information at the direction and on behalf of our Clients from individuals (“End Users”) who use the Client website (Client Data). Internet Avtomatizaciq has no relationship with such End Users whose Client Data we process on behalf of our Clients. We also do not decide how the Clients use such Client Data. Internet Avtomatizaciq does not access and use the Client Data, except at directed by our Clients or required by law.
Information Collected Directly Through Use of the Services about End Users: We collect two types of data about End Users: (1) information that is passed through the Service as a result of use of the Website and (2) technical data automatically collected from all visitors to pages of your website that load the Services. The information that we collect on your behalf depends on the particular Services to which you subscribe and your preferences. Social network and/or identity providers are hosted by a third party and on our Client’s service. The Client’s and the End User’s interaction with these features are governed by the privacy statement of the company providing it.
End User Information: We maintain no rights to use any End User Personal Information transmitted to us on your behalf through the Internet Avtomatizaciq Website or received from the social networks, except to make the Services available to you and/or End User.
We use the information that we collect automatically about the use of our Website to facilitate delivery of the Service and, in some cases, for internal reports. Additionally, some of the information collected is used in the Client Reports. The Client Reports may contain both passively-collected information and End User Personal Information.
If you are a customer of one of our Client’s, and you want to edit or delete any information captured about you on that Client’s website, you should contact the Client directly.
8. International Users
The Internet Avtomatizaciq Websites are hosted in Bulgaria, and we may use service providers in Bulgaria and elsewhere to process personal information on our behalf. If you use the Internet Avtomatizaciq Websites outside Bulgaria, please note that your personal data may be transferred outside of your home jurisdiction to Bulgaria and to other jurisdictions where our affiliates and service providers are located. Some of these jurisdictions, including Bulgaria, do not have equivalent data protection laws as the European Union and other jurisdictions. By using our Websites, you are agreeing that your personal data may be transferred to Bulgaria and other jurisdictions, as explained in this Section.
For EU residents, see Section 9, “EU and the Privacy Shield” below, for information regarding (i) Internet Avtomatizaciq’s participation in the EU-US Privacy Shield Program through its Solution Partnership with Gigya and (ii) Internet Avtomatizaciq’s handling of Personal information received from the European Union as a Subprocessor of Clients for its cloud Services.
9. EU, Switzerland and the Data Privacy Shield Framework
Internet Avtomatizaciq complies with the E.U.- U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information obtained from European Union member countries and Switzerland in conjunction with its contractual relationship with Gigya. Internet Avtomatizaciq is a sub-processor for Clients websites that utilize our Services and certifies its processing of personal information from E.U. member countries and Switzerland is in accordance with the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, Recourse, Enforcement and Liability (the “Principles”). You may view the certification for which Internet Avtomatizaciq adheres to through its Solution Partnership with Gigya here https://www.privacyshield.gov/list. Gigya and its subsidiaries are subject to the investigatory and enforcement authority of the Federal Trade Commission.
Information We Process. We collect, in accordance with the Privacy Shield principles, the categories of information described in sections 2 and 7 above. We process personal information about website users for the purposes described in section 3 above. Please note: additional information about Internet Avtomatizaciq’s participation in the Privacy Shield program, with regard to data collected in a capacity as a processor to our Clients, is available by contacting firstname.lastname@example.org.
E.U. and Swiss End Users whose personal information we process on behalf of a Internet Avtomatizaciq Client (as a data processor) should first contact the Internet Avtomatizaciq Client, who is the controller of your personal information, to access their personal information; Internet Avtomatizaciq will work with its Clients to provide End Users the necessary access about what personal information is processed.
Transfers to Third Parties. As described in the “Disclosure of Collected Information” section above, we may transfer personal information from the E.U. and Switzerland to third parties. We contractually require third parties to whom we transfer personal information to provide the same level of protections as the Principles. Internet Avtomatizaciq remains responsible for the personal information we receive and transfer under Privacy Shield as it relates to our Services.
In accordance with our legal obligations, we may also transfer, subject to a lawful request, personal information to public authorities for law enforcement or national security purposes.
Contacting Us, Complaints and Dispute Resolution. E.U. and Swiss individuals who have questions or complaints about how we process their personal information may contact us at email@example.com. We will work to resolve your issue and respond no later than 45 days of receipt.
The security of your information is important to us, including, but not limited to, the personal information collected via the Internet Avtomatizaciq Websites and Services. We use reasonable security measures to protect against the loss, misuse, and alteration of Personal information under our control, both during the transmission and once we receive it. This includes, but is not limited to, the use of firewalls and encryption. Although we make good faith efforts to maintain the security of such personal information, no method of transmission over the Internet or method of electronic storage, is 100% secure and we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining this information.
If we learn of a security breach involving your personal information, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Internet Avtomatizaciq Websites or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Internet Avtomatizaciq Websites. If a security systems breach occurs, we may post a notice on our homepage (dropshiphelper.net) or elsewhere on the Internet Avtomatizaciq Websites and may send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach, involving your personal information, in writing. This notice paragraph applies to users of the Internet Avtomatizaciq Websites and our Clients who utilize our Services on their third party websites only. Should there be a breach that affects End Users of Clients, the Client will be responsible for disseminating notice of such a breach to those End Users.
We care about protecting your information and keeping it private. We restrict access to information to our authorized employees and contractors who need to know such data in order to operate, develop and improve our service. Note that although we strive to maintain and ensure the safety of your personal information, no system can prevent violation of safety rules with absolute certainty.
Tо рrоtесt уоur реrѕоnаl іnfоrmаtіоn, wе tаkе rеаѕоnаblе рrесаutіоnѕ and fоllоw industry bеѕt рrасtісеѕ tо mаkе sure it is nоt іnаррrорrіаtеlу lоѕt, mіѕuѕеd, ассеѕѕеd, dіѕсlоѕеd, аltеrеd or destroyed.
If you рrоvіdе uѕ wіth уоur сrеdіt саrd іnfоrmаtіоn, thе іnfоrmаtіоn is еnсrурtеd uѕіng secure ѕосkеt lауеr tесhnоlоgу (SSL) аnd ѕtоrеd wіth an AES-256 еnсrурtіоn. Although no mеthоd оf trаnѕmіѕѕіоn over thе Intеrnеt or еlесtrоnіс ѕtоrаgе іѕ 100% secure, wе follow all PCI-DSS requirements аnd іmрlеmеnt аddіtіоnаl generally ассерtеd industry ѕtаndаrdѕ.Payment: If уоu сhооѕе a direct рауmеnt gаtеwау tо соmрlеtе уоur purchase, thеn оur wеbѕіtе ѕtоrеѕ your сrеdіt card dаtа. It іѕ еnсrурtеd thrоugh thе Pауmеnt Cаrd Industry Dаtа Sесurіtу Stаndаrd (PCI-DSS).
Yоur рurсhаѕе transaction dаtа is ѕtоrеd only аѕ lоng аѕ is necessary tо complete уоur рurсhаѕе trаnѕасtіоn. Aftеr thаt is соmрlеtе, уоur purchase trаnѕасtіоn іnfоrmаtіоn is dеlеtеd.
The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. Internet Avtomatizaciq’s Websites are not directed toward individuals under the age of thirteen (13), and we request that such individuals do not provide personally identifying information through our websites. Additionally, we do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law. If we learn that personal information has been collected from a user under 13 years of age on or through the Internet Avtomatizaciq Websites, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has registered on the Internet Avtomatizaciq Websites or you believe has otherwise provided personal information to Internet Avtomatizaciq, please contact Internet Avtomatizaciq at firstname.lastname@example.org to have that child’s account terminated and information deleted.
We do not collect data or use services that are forbidden to children aged under 13 years. If parents or guardians become aware that a child has provided information to us without consent from adults, they should contact us at email@example.com. We will delete the information from our databases within 96 hours.
In addition, we use Google Analytics to analyze our users’ use of the Internet Avtomatizaciq Websites. Google Analytics is currently on dropshiphelper.net and www.gdpr-wp.com. Google Analytics provides us with aggregated data in order to help us make informed business decisions. Ultimately, Google, as a third party, controls information collected through Google Analytics and you should check and be comfortable with its privacy practices prior to using the Internet Avtomatizaciq Websites. You may review information about Google’s privacy practices with respect to Google Analytics at http://www.google.com/analytics/learn/privacy.html.
13. Third-Party Ad Networks
You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: www.networkadvertising.org/optout_nonppii.asp (NAI) and www.aboutads.info/choices (DAA).
Opting out of one or more NAI member or DAA member networks (many of which will be the same) only means that those members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on our Site or other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your NAI or DAA opt-out may no longer be effective. Additional information is available on NAI’s and DAA’s websites accessible by the above links.
15. Contact Us
If уоu wоuld lіkе tо: ассеѕѕ, correct, аmеnd or delete аnу реrѕоnаl іnfоrmаtіоn we have about you, rеgіѕtеr a complaint, or ѕіmрlу wаnt mоrе іnfоrmаtіоn соntасt our Prіvасу Cоmрlіаnсе Officer аt firstname.lastname@example.org
If you have any questions relating to protecting your privacy while using the service, or if you have questions about our work, please contact us by email at email@example.com. We will respond to you within 96 hours. Thank you.
1. Cookies and Other Automated Means of Passive Data Collection
Like most web based services, Internet Avtomatizaciq EOOD (“Internet Avtomatizaciq”, “we” or “us) may automatically receive and record information when you use the Internet Avtomatizaciq Websites and Services. We may use a variety of methods, including clear GIFs (also known as “web beacons”) and “cookies”, to collect this information.
This section provides more information about some of those technologies and how they work.
The cооkіе іѕ a vеrу ѕmаll tеxt dосumеnt thаt often includes an аnоnуmоuѕ unіԛuе іdеntіfіеr. When you visit a wеb site, thаt site’s соmрutеr аѕkѕ уоur соmрutеr for реrmіѕѕіоn tо store a сооkіе in a part of уоur hard drіvе specifically dеѕіgnаtеd for ѕuсh fіlеѕ. Eасh wеb ѕіtе саn ѕеnd іtѕ оwn cookie to уоur brоwѕеr іf your brоwѕеr’ѕ рrеfеrеnсеѕ аllоw іt, but tо рrоtесt уоur рrіvасу уоur brоwѕеr оnlу реrmіtѕ a Web ѕіtе to ассеѕѕ the сооkіеѕ іt hаѕ аlrеаdу ѕеnt to уоu, nоt thе сооkіеѕ ѕеnt tо уоu bу оthеr ѕіtеѕ.
Cookies store information about your activities on a website or other platform. For example, cookies can store your session information for easy sign-in to a website or other platform you have previously visited. They enable us to make your use of the Internet Avtomatizaciq Websites and Services more enjoyable and to improve the functionality of the Service.
Clear GIFs (also known as web beacons) are used in combination with cookies to help website operators understand how visitors interact with their websites. A clear GIF is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a website. The use of a clear GIF allows the website to measure the actions of the visitor opening the page that contains the clear GIF. It makes it easier to follow and record the activities of a recognized browser, such as the path of pages visited at a website.
Clear GIFs, which can be embedded in web pages, videos, or emails, can allow a web server to read certain types of information from your browser, check whether you have viewed a particular web page or email message, and determine, among other things, the time and date on which you viewed the Clear GIF, the IP address of your computer, and the URL of the web page from which the Clear GIF was viewed.
For more information about cookies and web beacons, please visit http://www.allaboutcookies.org/cookies/.
Hоw Dо Wе Uѕе Information Wе Collect frоm Cookies?
Aѕ уоu vіѕіt our Web site, thе site uses сооkіеѕ to differentiate уоu frоm оthеr сuѕtоmеrѕ. In some саѕеѕ, wе аlѕо uѕе сооkіеѕ to prevent уоu frоm seeing unnecessary advertisements or rеԛuіrіng уоu to lоg іn mоrе thаn іѕ necessary for security.
Cооkіеѕ, in conjunction with оur wеb ѕеrvеr’ѕ log files, аllоw uѕ to саlсulаtе thе аggrеgаtе numbеr оf реорlе vіѕіtіng our Web ѕіtе and which раrtѕ оf thе ѕіtе аrе mоѕt рорulаr. This hеlрѕ us gаthеr fееdbасk іn оrdеr to constantly improve оur Wеb site and bеttеr ѕеrvе our сuѕtоmеrѕ. Cооkіеѕ dо nоt аllоw uѕ to gаthеr аnу реrѕоnаl іnfоrmаtіоn аbоut уоu аnd wе dо nоt generally ѕtоrе аnу реrѕоnаl іnfоrmаtіоn thаt you рrоvіdе tо us іn уоur cookies.
2. What Information Do We Passively Collect?
3. How Do We Use Passively Collected Data?
A. On the Internet Avtomatizaciq Websites
On the Internet Avtomatizaciq Websites, we may use passively-collected data to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit the Internet Avtomatizaciq Websites; (b) monitor your participation in various sections of the Internet Avtomatizaciq Websites; (c) customize our service to you, including by providing you with recommendations; (c) monitor aggregate website usage metrics such as total number of visitors and pages viewed; and (d) administer, operate, and improve the Internet Avtomatizaciq Websites and our other services and systems, and to provide services and content that are tailored to you.
B. Through the Internet Avtomatizaciq Services
Our Clients, in implementing Services, may utilize the Services API within their own websites. When you use the Service, servers passively collect data through the implementation of the API including, but not limited to, your IP address, page views, browser type, interactions with Services, the web page you are currently visiting and the web page you were visiting before you came to the Service, and social actions such as sharing and commenting. This information is used to facilitate delivery of the Service and, in some cases, for internal reports. Additionally, some of the information collected is used in the Client Reports. The Client Reports may contain both passively-collected information and End User Personal Information.
4. What Cookies Do We Use and Why? We use the following types of cookies:
Strictly necessary cookies – These cookies are used for the sole purpose of either (i) carrying out a transmission of a communication over an electronic communications network, or (ii) to allow the provider of an information society service to provide such service as explicitly requested by you.
Performance cookies – These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. it is only used to improve how a website works.
Functionality cookies – These cookies allow the website to remember choices you make (such as your user name, language or region you are in) and provide enhanced, more personal features.
Social media cookies – These cookies are used based on social connect functionalities or when you make use of a social media add on button (e.g. clicking on the ‘Like’ icon on a webpage)
Advertising cookies – These cookies collect information about web browsing activity in order to inform advertising networks about website traffic in order to provide targeted advertisements based on previous browsing activity.
Whether a cookie is considered as a ‘first’ or ‘third party’ cookie refers to the domain placing the cookie. First-party cookies are those cookies set by a website that is being visited by the user at the time (e.g. cookies placed by [dropshiphelper.net]). Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.
Session cookies allow website operators to link your actions during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted. Persistent cookies on the other hand are cookies which remain on your device for the period of time specified in the cookie. We use both session and persistent cookies.
You can find more information about the individual cookies we use, and the specific purposes for which we use them, in the preference window.
5. How To Disable or Remove Cookies
You can configure your Internet browser, by changing its options, to stop accepting cookies completely or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able to use all portions of the Internet Avtomatizaciq Websites or all functionality of the Services.
Please note that disabling these technologies may interfere with the performance and features of the Services.
You may also disable cookies on the Internet Avtomatizaciq Sites by modifying your settings here:
Wе reserve thе rіght to mоdіfу thіѕ рrіvасу роlісу аt аnу time, ѕо рlеаѕе rеvіеw іt frequently. Chаngеѕ аnd clarifications wіll take еffесt іmmеdіаtеlу uроn their posting оn the website. If wе mаkе mаtеrіаl сhаngеѕ to this роlісу, wе wіll notify you here thаt іt hаѕ bееn updated, ѕо thаt уоu are аwаrе оf whаt іnfоrmаtіоn wе соllесt, hоw wе uѕе іt, аnd undеr whаt circumstances, іf аnу, we use аnd/оr disclose it.
7. Contacting Us
Data privacy statement pursuant to GDPR
Name and address of the controller
The controller within the meaning of the General Data Protection Regulation of the EU (GDPR) and other national data protection laws of the Member States, as well as other data protection provisions:
Phone.: 0 700 121 07
Fax: 02/ 9486194, 02/ 9486166
VAT ID: BG205170072
Name and address of the data protection officer
The data protection officer of the controller:
Address: Sofia 1592, Prof. Tsvetan Lazarov ”№ 2 Map
GPS coordinates: N 42.668839 E 23.377495
For consultations on the implementation of Regulation (EU) 2016/679 and national legislation on personal data protection – tel. 02 / 91-53-555
For media representatives:
phone 0894 60 11 12
fax 02 / 91-53-525
Inquiries on received complaints, signals and questions are made on the e-mail of the commission: firstname.lastname@example.org, as well as on tel. 02 / 91-53-519
External data protection officer:
Data protection officer
Lyubomir Grancharov – incumbent
Ralitsa Naumova – substitute
Email: email@example.com *
* It is used only for questions regarding the processing of your personal data by the CPDP in its capacity of administrator, as well as for exercising your rights under Art. 15 – 22 of Regulation (EU) 2016/679. For all other questions of a general nature concerning the competence of the CPDP as a supervisory body, PLEASE use firstname.lastname@example.org
For opinions, suggestions and signals for corruption – email@example.com
1. General information relating to data processing
1.1. Scope of personal data processing
We generally only collect and use our users’ personal data to the extent necessary for providing a functioning website and for our content and products and services. Our users’ personal data are routinely collected and used only after the user’s consent has been obtained. An exception is made in cases where it is not possible to obtain the consent beforehand for factual reasons and processing of the data is permitted by statutory provisions.
Personal data are only collected if you voluntarily communicate that to us in the context of your order. We exclusively use the data you have provided to process and complete your order unless you have given further consent. Upon complete processing of the contract and full payment of the purchase price, your data will be blocked for further use and deleted after the retention period for tax and business records has expired insofar as you have not explicitly consented to further use of your data.
1.2. Sharing of personal data
When sending packages and delivering shipments, we share your name, address, phone number and email address with our contracted shipping providers – and any processors – so they can effect delivery and communicate with you about the arrival and coordination of the delivery.
The legal basis for the data processing involved in this is Article 6 (1a) GDPR, provided you have given us your express consent. To the extent that the data processing is necessary to perform the contractually agreed delivery of goods, the legal basis is Article 6 (1b) GDPR. Furthermore, the legal basis for the data processing involved in this is Article 6 (1f) GDPR (balancing interests based on our interest in providing smooth delivery at the best times possible for you).
We delete all the aforementioned data no later than when the statutory warranty period ends, unless we are otherwise obligated or entitled to save the data beyond this by the applicable law.
In order to process payments, we share your payment data with the designated financial institution and/or with the payment service selected in the ordering process.
1.3. Use of personal data when Klarna is selected as the payment option
If you have selected Klarna’s payment services such as Klarna invoice or Klarna instalment purchase as the payment option, you have consented to us collecting and passing on the following personal data that we need to process the purchase on account and carry out an identity check and credit check, such as first name and last name, address, date of birth, gender, email address, IP address, phone number, as well as the data required to complete the purchase on account that are associated with the order, such as the number of articles, article number, invoice amount and taxes as a percentage. Transmission of this data takes place so Klarna can issue an invoice and perform an identity check and credit check to process your purchase with the invoice processing you have selected. According to the German Federal Data Protection Law, Klarna has a justified interest in the transmission of the buyer’s personal data in this context and requires same in order to obtain information for the purpose of performing an identity check and credit check from credit reference agencies. In Germany, this may be one of the following credit reference agencies:
1. Bürgel Wirtschaftsinformationen GmbH & Co. KG, Postfach 5001 66, 22701 Hamburg
2. Creditreform Boniversum GmbH, Hellersbergstrasse 11 41460 Neuss
3. Deltavista GmbH, Freisinger Landstr. 74 80939 München
4. Arvato Infoscore Consumer Data GmbH and Infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden
5 SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden
In the context of the decision on the establishment, execution or termination of the contractual relationship, Klarna also collects and uses information about the buyer’s payment history, as well as probability values regarding their performance in the future, in addition to an address check. Klarna calculates these scores on the basis of a scientifically recognised statistical, mathematical procedure. To this end, Klarna will use your address data among others. In the event that this calculation shows that you are not creditworthy, Klarna will inform you immediately.
Payment by instant transfer (Sofort) (Klarna)
We also offer the option of paying by instant transfer. All you need to do this is your account number, BIC or bank sort code and the PIN and TAN numbers of your online banking account. As part of the ordering process, you will automatically be directed to the secure payment form of Sofort GmbH. You will receive a confirmation of the transaction immediately afterwards. After that, the amount will be credited directly to our account. Anyone with an activated online banking account set up for the PIN/TAN procedure may use Sofort instant transfer as a payment option. Please note that there are a few banks that still do not support payment by instant transfer.
Withdrawal of consent to the use of personal data vis-à-vis Klarna.
1. You may withdraw your consent to the use of personal data vis-à-vis Klarna any time. However, Klarna may perhaps continue to be authorised to process, use and transmit the personal data to the extent required for contractual payment processing by Klarna’s services, by law or by a court or an authority.
2. Of course, you can obtain information any time about the personal data stored by Klarna. This right is guaranteed by the German Federal Data Protection Law. In the event that you as the buyer wish to obtain this information or inform Klarna about changes relating to the stored data, you can contact Klarna at firstname.lastname@example.org.
1.4. Payment processing using PayPal
1.5. Legal basis for the processing of personal data
To the extent that we obtain the consent for the processing procedures of personal data from the data subject, Art. 6 (1) (a) of the General Data Protection Regulation of the EU (GDPR) serves as the legal basis.
During the processing of personal data, which is necessary for the performance of a contract, the contracting party of which the data subject is, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing procedures needed to carry out pre-contractual measures. To the extent that personal data need to be processed to comply with a legal obligation that is binding on our company, Art. 6 (1) (c) GDPR serves as the legal basis.
In the event that vital interests of the data subject or of another natural person make it necessary to process personal data, Art. 6 (1) (d) GDPR serves as the legal basis.
If the processing is needed to protect a legitimate interest of our company or of a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not override the first-mentioned interests, Art. 6 (1) (f) GDPR shall serve as the legal basis for the processing.
1.6. Deletion of data and duration of storage
The personal data of the data subject shall be deleted or blocked as soon as the purpose of the storage ceases. The data may be stored beyond the foregoing if provided for by the European or national legislator in legal Union regulations, laws or other regulations which the controller is subject to. Blocking or deletion of the data shall also take place if a storage period prescribed by the aforementioned standards expires, unless there is a necessity to continue to store the data in order to enter into a contract or perform a contract.
2. Provision of the website and creation of log files
2.1. Description and scope of data processing
Each time our website is viewed, our system automatically collects data and information about the computer system of the accessing computer.
The following data are collected in this process:
1. Information about the type of browser and the version used
2. The user’s operating system
3. The user’s Internet service provider
4. The user’s IP address
5. Date and time of the access
6. Websites from which the user’s system has accessed our website
7. Websites that are accessed from our website by the user’s system
The log files contain IP addresses or other data permitting association with a user. This may be the case, for example, if the link to the website from which the user accesses the website or the link to the website from which the user transfers contains personal data.
The data are also stored in the log files of our system. The user’s IP addresses or other data permitting an association of the data with a user are not affected by the foregoing. Storage of this data together with other personal data of the user does not take place.
2.2. Legal basis for the data processing
Article 6 (1) (f) GDPR serves as the legal basis for the temporary storage of the data and the log files.
2.3. Purpose of the data processing
The temporary storage of the IP address by the system is needed to permit delivery of the website to the user’s computer. To do this, the user’s IP address must be stored for the duration of the session.
Storage in log files takes place in order to ensure the website’s ability to function. In addition, the data helps us optimize the website and ensure the security of our information technology systems. An analysis of the data for marketing purposes does not take place in this process.
Our legitimate interest in data processing pursuant to Art. 6 (1) (f) GDPR also lies in these purposes.
2.4. Duration of storage
The data shall be erased without undue delay when they are no longer necessary in relation to the purpose for which they were collected. In the event of collection of the data to provide the website, this is the case when the respective session is ended.
In the event that the data are stored in log files, this will be the case after not later than seven days. Storage extending beyond that limit is possible. In this case, the user’s IP address will be erased or masked, so that it can no longer be associated with the viewing client.
2.5. Option of objection and removal
Collection of the data for provision of the website and storage of the data in log files is essential for the operation of the website. Therefore, the user has no option of objection.
3.1.1. Description and scope of data processing (analysis of surfing behaviour)
1. Search terms entered
2. Frequency of page views
3. Use of website functions
The data collected in this way are pseudonymised by technical precautions. Therefore, it is no longer possible to associate the data with the user viewing the website. The data are not stored together with other personal data of the users.
3.1.2. Description and scope of the data processing (shopping cart function)
Some cookies are persistently stored on your computer to enable us to recognize your computer on your next visit (persistent cookies). Our partners are not permitted to collect, process or use personal data by means of cookies through our website. Most browsers accept cookies by default. You can allow or disallow temporary and persistent cookies independently of each other in the security settings. If you deactivate cookies, certain functions on our website may not be available to you and some websites may not be displayed correctly. Temporary cookies must be allowed in order to use our shopping cart! The data stored in our cookies are not linked to your personal data (name, address, etc.). We will not link the data stored in our cookies with your personal data (name, address, etc.) without your explicit consent.
3.2. Data collection by the use of Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information collected may include information about the operating system, the browser, your IP address, the website you viewed previously (the referrer URL) and the date and time of your visit to our website. The information on the use of our website created by this text file is transmitted to a Google server in the USA and stored there. Google will use this information to analyse your use of our website, to compile reports on the website activity for the website operator and to provide other services associated with the use of the website and use of the Internet. If required by law or to the extent that third parties process data on Google’s behalf, Google will also pass this information on to such third parties. This use will take place in an anonymized or pseudonymised form. For more information about how you can controll collecting of personal data at Google click https://policies.google.com/technologies/partner-sites.
3.3. Google Ads (formerly Google Adwords):
3.3.1. Google Ads Conversion
We use the services of Google Ads to draw attention to our attractive offers with the help of advertising materials (so-called Google Ads) on external websites. We can determine in relation to the data of the advertising campaigns how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs. The advertising materials are delivered by Google via so-called “Ad Servers”. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the insertion of ads or clicks by users, can be measured. If you access our website via a Google ad, Google Ads stores a cookie on your device. These cookies usually expire after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (mark that the user no longer wishes to be addressed) are usually stored as analysis values. These cookies enable Google to recognize your Internet browser. If a user visits certain pages of an Ads customer’s website and the cookie stored on their device has not expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this page. Each Ads customer is assigned a different cookie. Cookies cannot therefore be traced via the websites of Ads customers. We do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. On the basis of these evaluations we can recognize which of the used advertising measures are particularly effective. We do not receive any further data from the use of advertising material; in particular, we cannot identify users on the basis of this information.Due to the marketing tools used, your browser automatically starts a direct connection to the Google server. We have no influence on the extent and the further use of the data which are raised by the use of this tool by Google and inform you therefore according to our knowledge: By the integration of Ads conversion Google receives the information that you called the appropriate part of our Internet appearance or clicked an announcement of us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the providers may obtain and store your IP address.
3.3.2. Google Ads Remarketing
We use the remarketing function within the Google Ads service. The remarketing function allows us to present to users of our website advertisements based on their interests on other websites within the Google advertising network (in Google search or on YouTube, so-called “Google ads” or on other websites). For this purpose, the interaction of users on our website is analyzed, e.g. which offers the user was interested in, in order to be able to display targeted advertising to users even after visiting our website on other pages. To do this, Google stores a number in the browsers of users who visit certain Google services or websites in the Google Display Network. This number, known as a “cookie”, is used to record the visits of these users. The number is used to uniquely identify a web browser on a particular device and not to identify a person; personal data is not stored.
Cookie lifetime: up to 1 month (this applies only for cookies which have been set by this website).
3.4. Legal basis for the data processing
3.5. Purpose of the data processing
Analysis cookies are used for the purpose of improving the quality of our website and its content. Through the use of the analysis cookies, we learn about how the website is used, so that we can constantly optimise our products and services. Our legitimate interest in processing personal data pursuant to Art. 6 (1) (f) GDPR also lies in these purposes.
3.6. Duration of storage, option of objection and removal
4.1. Description and scope of data processing
You can subscribe to a free newsletter on our website. When you register for the newsletter, the data from the input mask are transmitted to us.
In addition, the following data are collected during the registration:
1. The IP address of the accessing computer
2. Date and time of the registration
As part of the registration process, your consent is obtained and reference is made to this data privacy statement for the purpose of processing the data.
The data are exclusively used to deliver the newsletter.
We use the MailChimp mailing list provider to send our newsletter. MailChimp is a service provided by The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA (“Rocket”). Rocket is governed by the so-called “Privacy Shield framework”, a data privacy agreement between the European Union and the United States..
The data stored during registration is transmitted to Rocket and stored by Rocket. The data entered during registration is not transmitted to other third parties. After you have registered, MailChimp will send you an email confirming your registration. Furthermore, MailChimp provides diverse analysis options relating to how the delivered newsletter is opened and used, such as the number of users an email was sent to, whether emails were rejected and whether users unsubscribed from the list after receiving an email. However, these analyses are only group related and are not used by us for any individual analysis. MailChimp also uses the Google Analytics analysis tool by Google, Inc. and incorporates it in the newsletter in some circumstances. You can find more details on Google Analytics in this data privacy statement under “Data collection by the use of Google Analytics.”
You can find more information about data privacy at MailChimp under: http://mailchimp.com/legal/privacy/.
We use the service provider (contract processor) GetResponse to send out mail-outs and our newlstters. GetResponse Sp.z o.o., ul. ARKONSKA 6/A3, 80-387 GDANSK, Poland, processes your personal data on our behalf. To do this, GetResponse stores your data. GetResponse offers us options for analysis on how the newsletters are opened and used. Your data are not passed on to third parties as a condition of receiving our newsletter and GetResponse acquires no rights to pass them on.
As a service provider, GetReponse processes – as a minimum – data at every interaction on:
– your IP address;
– the date;
– the subject line in your email
– the response times to your server request;
– the time of the server request;
– your email address.
GetResponse Landing Page
Content played via GetResponse can also be hosted on a landing page by GetResponse. For you as the user, this means that you are led to a GetResponse subpage by clicking on a link from a mail-out or newsletter. This option enables us to provide you with a seamless user experience and to host our studies and articles (and if necessary, to display these for you).
GetResponse collects and stores the following data stores the following data each time a file is requested from its website:
– your IP address;
– the website from which each file was requested;
– the name of the file;
– the date and time of the request;
– the quantity of data transmitted and
– a report on the success of the request.
These access data are used solely in non-personalised form in order to continually improve the internet offer and for statistical purposes. Among other things, this website uses Google Analytics and cookies to analyse these data. You can find more information on data protection by GetResponse at: https://www.getresponse.de/email-marketing/legal/datenschutz.html.
4.2. Legal basis for the data processing
If the user has given his or her consent, Art. 6 (1) (a) GDPR forms the legal basis for the data processing after registration for the newsletter by the user.
4.3. Purpose of the data processing
The user’s email address is collected for delivery of the newsletter.
The collection of other personal data as part of the registration process serves to prevent abuse of the services or of the email address used.
4.4. Duration of storage
The data shall be erased without undue delay when they are no longer necessary in relation to the purpose for which they were collected. Accordingly, the user’s email address shall be stored as long as the subscription to the newsletter is active.
4.5. Option of objection and removal
The subscription to the newsletter can be cancelled any time by the user concerned. There is a corresponding button on the website under Newsletter for this purpose.
5.1. Description and scope of data processing
On our website, we offer users the opportunity to register by providing personal data. In the process, the data are entered in an encrypted input mask, transmitted to a service provider and stored. The following data are collected as part of the registration process:
3. Form of address, first name, last name
The following data are stored at the time of registration:
1. The user’s IP address
2. Date and time of the registration
As part of the registration process, the user’s consent to processing of this data is obtained.
5.2. Registration using single sign-on technology (Facebook, Google and Amazon)
We offer you the opportunity to register for our service with single sign-on technology. Additional registration is thus not possible. You are guided to the desired page of the single sign-on technology provider where you can log in with your user ID. As a result, the profile information that has been stored here for you is connected to our service. The connection enables us to automatically obtain the following information from the respective provider: first name, last name, email address, user ID and gender.
Of these data, we exclusively use your first name, last name, email address, user ID and your gender. This information is essential for the conclusion of a contract, so we can identify you.
Please refer to the information on data privacy and the terms and conditions of use of Facebook, Inc. for more information on Facebook Connect and privacy settings.
Please refer to the information on data privacy of Amazon EU S.à r.l. for more information on Amazon Sign-On and privacy settings.
5.3. Legal basis for the data processing
If the user has given his or her consent, Art. 6 (1) (a) GDPR forms the legal basis for the data processing.
If the registration is for the purpose of performing a contract, the contracting party of which is the user, or of carrying out pre-contractual measures, Art. 6 (1) (b) GDPR forms an additional legal basis for the data processing.
5.4. Purpose of the data processing
Registration by the user is necessary for the performance of a contract with the user or to carry out pre-contractual measures.
The registration data are used for the purpose of processing the order in our online shop
5.5. Duration of storage
The data shall be erased without undue delay when they are no longer necessary in relation to the purpose for which they were collected.
This is the case for the data collected during the registration process for the purpose of performing a contract or carrying out pre-contractual measures if and when they are no longer needed to perform the contract. Even after the contract has been completed, it may be necessary to store the contracting party’s personal data in order to comply with contractual or legal obligations.
5.6. Option of objection and removal
As the user, you have the option at any time of cancelling the registration. You may have the stored data concerning you changed at any time.
Cancellation by email or post:
If the data are needed to perform a contract or carry out pre-contractual measures, premature erasure of the data is only possible to the extent that the erasure does not violate any contractual or legal obligations.
6. Contact form and email contact
6.1. Description and scope of data processing
There is a contact form on our website that can be used to contact us electronically. If the user makes use of this opportunity, the data entered in the input mask are transmitted to us and stored. These data comprise:
1. Order number
2. Phone number
3. First and last names
5. Model codes
The following data are also stored at the time the message is sent:
1. The user’s IP address
2. Date and time of the registration
For the purpose of processing the data, your consent is obtained and reference is made to this data privacy statement as part of the registration process.
Alternatively, you can contact us by using the email address provided. In this case, the user’s personal data transmitted with the email will be stored.
The data are exclusively used to process the conversation.
We use the Zendesk ticket system, a customer service platform by Zendesk, Inc., 989 Market Street #300, San Francisco, CA 94102, USA, to process customer enquiries. For this purpose, required data such as last name, first name, postal address, telephone number and email address are entered through our website in order to be able to respond to your need for information. Zendesk is a certified participant of the so-called “Privacy Shield Frameworks” and therefore meets the minimum requirements for law compliant processing of order data.
6.1.1 Data collection, processing and use for the Trustpilot review platform
We offer the option of using the review service of www.trustpilot.de to write reviews on our service, which is subject to Trustpilot’s terms and data privacy provisions, published under https://uk.legal.trustpilot.com/end-user-privacy-terms and https://uk.legal.trustpilot.com/end-user-terms-and-conditions. When you write a review (you would need to register) on Trustpilot, your review will be published on our website, as well as on the websites of Trustpilot and their partners.
We pass on your email address, first name and last name, as well as the order number we have generated to Trustpilot A/S, Pilestræde 58, 5th Floor, 1112 Copenhagen, Denmark (email@example.com) for the purpose of use by Trustpilot. Trustpilot sends invitations to review to you on our behalf. Processing takes place on the basis of Article 6 (1) (f) GDPR and the legitimate interest in obtaining user reviews, thus creating a basis of trust for the use of the website. You have the right to object to this processing of personal data concerning you on the basis of Art. 6 (1) (f) GDPR for reasons arising from your specific situation at any time.
6.1.2 Ratings with comment function and star rating system
We offer the possibility to make a public evaluation of our products and services on our websites. For this purpose we collect and use the following personal data: Name, e-mail address, time of the submitted evaluation and country name. If you participate in the star rating system, we calculate an overall score based on our feedback scale, whereby awarding of all stars means the best rating. In the comment function, your rating can be published on our websites with your initials or the nickname you have chosen. The data processing within the scope of the rating procedures serves the purpose of giving users the opportunity to rate our service on the Internet. In addition, potential new customers should receive reliable experience reports in this way, which provide information on the quality of our products and services.
The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO out of a justified interest in receiving user ratings and thus creating a trustworthy basis for using the website. You have the right to object to the processing of your personal data in accordance with Art. 6 (1) f DSGVO at any time for reasons arising from your particular situation. Data processing and transmission is based on our legitimate interests in accordance with Art. 6 (1) lit. f) DSGVO. Our legitimate interest is to make evaluations of our sales transparent for other customers and to verify that they are based on the respective purchases. The data will be deleted as soon as they are no longer required for the purpose of their collection.
6.2. Legal basis for the data processing
If the user has given his or her consent, Art. 6 (1) (a) GDPR forms the legal basis for the data processing.
Art. 6 (1) (f) GDPR forms the legal basis for processing the data transmitted while an email is being sent. If the email contact is aimed at concluding a contract, Art. 6 (1) (b) GDPR forms an additional legal basis for the data processing.
6.3. Purpose of the data processing
Processing of the personal data from the input mask is exclusively for the purpose of processing the contact process. If we are contacted by email, the necessary legitimate interest in processing the data also lies in this contact.
The other personal data processed during the sending process serve to prevent abuse of the contact form and to ensure the security of our information technology systems.
6.4. Duration of storage
The data shall be erased without undue delay when they are no longer necessary in relation to the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user is ended. The conversation is ended when the circumstances indicate that the matter concerned is finally resolved.
The personal data collected additionally during the sending process will be erased after not later than a period of seven days.
6.5. Option of objection and removal
The user has the option of withdrawing his or her consent to the processing of the personal data at any time. If the user contacts us by email, he or she can object to the storage of his or her personal data at any time. In that case, the conversation cannot be continued.
Cancellation by email or post:
All the personal data stored in the course of the contact process will be erased in this case.
7. Push notifications using Google Firebase
We offer cost-free push notification service on our website. You can subscribe to this service by clicking on the “Allow” button. The subscription can be cancelled at any time in your browser settings.
8. Social Media
Our sites use functions of Google +1. They are provided by Google, Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Collection and disclosure of information: With the help of the Google +1 button, you can share information worldwide. You and other users receive personalised content from Google and our partners through the Google +1 button. Google stores both the information that you have voted +1 for a piece of content and information about the site you were viewing when you clicked +1. Your +1s can be displayed as information with your profile name and photo in Google services, such as in search results or your Google profile, or in other places on websites and advertisements on the Internet. Google records information about your +1 activities to improve Google services for you and others. In order to use the Google +1 button, you need a public Google profile that is visible worldwide, which must at least contain the name that was selected for the profile. This name is used by all Google services. In some cases, this name can also replace another name that you have used when sharing content using your Google account. The identity of your Google profile can be shown to users who know your email address or have other identifying information about you available.
Plugins of the social network, Facebook, operated by Facebook, Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated into our website. The Facebook plugins can be recognised by the Facebook logo or the “Like” button on our page. You can find an overview of the Facebook plugins here: developers.facebook.com/docs/plugins/.
When you visit our website, the plugin establishes a direct link between your browser and the Facebook server. This informs Facebook that you have visited our website with your IP address.
If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our website to your Facebook profile. This allows Facebook to assign your visit to our website to your user account.
Please note that we as the operator of the website do not receive any information about the transmitted data or the use of such data by Facebook. You can find more information about this subject in Facebook’s Data Policy at https://www.facebook.com/privacy/explanation.
If you do not want Facebook to be able to assign the visit to our website to your Facebook user account, please log out of your Facebook user account.
Functions of the Twitter service have been integrated into our website. These functions are offered by Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “Retweet” function, the websites you visit are connected to your Twitter account and made known to other users.
You can modify your Twitter privacy settings in your account settings at https://twitter.com/settings/account.
Functions of the Instagram service have been integrated into our website. These functions are offered by Instagram, Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can click the Instagram button to link the content of our website to your Instagram profile. This allows Instagram to assign your visit to our website to your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or how it is used by Instagram.
Our website contains social plugins by the Pinterest social network, operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA (“Pinterest”). When you visit a site containing such a plugin, your browser will establish a direct connection to Pinterest’s servers. The plugin transmits this log data to Pinterest’s servers in the USA. This log data may include your IP address, the address of the websites visited that likewise contain Pinterest features, type of browser and settings, date and time of the request, how you use Pinterest, and also cookies.
On this website, the controller has integrated components of YouTube. YouTube is an Internet video portal that enables video publishers to set video clips and other users free of charge, which also allows free viewing, rating and commenting on them. YouTube allows you to publish all kinds of videos, so you can access both full movies and TV broadcasts, but also music videos, trailers and videos made by users through the Internet portal.
The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
Each access to one of the individual pages of this website, which is operated by the controller and on which a YouTube component (YouTube video) has been integrated, causes the Internet browser on the information technology system of the data subject to be automatically prompted by the respective YouTube component to download a display of the corresponding YouTube component of YouTube. You can find more information about YouTube at https://www.youtube.com/intl/en-GB/yt/about/ . During the course of this technical procedure, YouTube and Google gain knowledge about which specific sub-page of our website was visited by the data subject.
If the data subject is logged in on YouTube, when a sub-page containing a YouTube video is accessed, YouTube will recognise which specific sub-page of our website the data subject has visited. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.
YouTube and Google will always receive information through the YouTube component that the data subject has visited our website, if the data subject is simultaneously logged in on YouTube at the time of the access to our website; this occurs regardless of whether the data subject clicks on a YouTube video or not. If the data subject does not want the transmission of such information to YouTube and Google, they can prevent the transmission by logging out of their YouTube account prior to accessing our website.
9. Rights of the data subject
The following list comprises all the rights of the data subjects pursuant to GDPR. Rights that are not relevant for one’s own website do not need to be mentioned. In that regard, the list can be shortened.
If your personal data are processed, you are the data subject within the meaning of GDPR and you have the following rights vis-à-vis the controller:
9.1. Right to information
You may request confirmation from the controller about whether personal data concerning you are being processed by us.
If such processing is taking place, you can request information from the controller about the following:
1. The purposes for which the personal data are being processed;
2. The categories of personal data that are being processed;
3. The recipients or the categories of recipients to whom the personal data concerning you were disclosed or are yet to be disclosed;
4. The planned duration of the storage of the personal data concerning you or, if it is not possible to obtain specific information about this, the criteria for determining the duration of storage;
5. The existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to objection to this processing;
6. The existence of a right to complain to a supervisory authority;
7. All available information about the origin of the data, if the personal data were not collected from the data subject;
8. The existence of automated decision-making including profiling pursuant to Art. 22 (1) and (4) GDPR and – at least in these cases – meaningful information about the logic involved as well as the significance and the envisaged consequences of such processing for the data subject.
You also have the right to request information about whether the personal data concerning you are being transferred to a third country or an international organization. In this regard, you can request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
9.2. Right to rectification
You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you are incorrect or incomplete. The controller shall carry out the rectification without undue delay.
9.3. Right to restriction of processing
You may request restriction of processing of the personal data concerning you under the following conditions:
1. If you dispute the accuracy of the personal data concerning you for a period of time that enables the controller to verify the accuracy of the personal data;
2. The processing is unlawful and you reject erasure of the personal data and instead request restriction of the use of the personal data;
3. The Controller no longer needs the personal data for the purposes of the processing, but you require them for the establishment, exercise or defence of legal claims; or
4. If you have objected to the processing pursuant to Art. 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override your grounds.
Where processing of the personal data concerning you has been restricted, such data shall – with the exception of storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the restriction of the processing was restricted in accordance with the above-mentioned conditions, you will be informed by the controller before the restriction is lifted.
9.4. Right to erasure
9.4.1. Obligation to erase
You may demand that the controller erase the relevant personal data without undue delay, and the controller is obligated to promptly erase the data if one of the following applies:
1. The personal data concerning you are no longer necessary in relation to the purpose for which they were collected or otherwise processed.
2. You withdraw your consent on which the processing is based pursuant to Art. 6 (1) (a) or Art. 9 (2) (a) GDPR and there is no other legal ground for the processing.
3. You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
4. The personal data concerning you have been unlawfully processed.
5. The personal data concerning you have to be erased to comply with a legal obligation under Union or Member State law to which the controller is subject.
6. The personal data concerning you were collected in relation to the offer of information society services pursuant to Art. 8 (1) GDPR.
9.4.2. Information to third parties
If the controller has made the personal data concerning you public and is obligated to erase them pursuant to Art. 17 (1) GDPR, the controller, taking account of available technology and the cost of implantation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject request the erasure by such controllers of any links to, or copy or replication of, those personal data.
There is no right to erasure if the processing is necessary
1. To exercise the right of freedom of expression and information;
2. To comply with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
3. For reasons of public interest in the area of public health pursuant to Art. 9 (2) (h) and (i) as well as Art. 9 (3) GDPR;
4. For archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89 (1) GDPR, to the extent that the right referred to in subsection (3) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
5. To establish, exercise or defend legal claims.
9.5. Right to notification
If you have claimed the right to rectification, erasure or restriction of processing vis-à-vis the controller, the controller is obligated to communicate this rectification or erasure of the data or restriction of processing to all recipients to whom the personal data concerning you were disclosed, unless this proves impossible or involves disproportionate effort.
You have the right to be informed of these recipients by the controller.
9.6. Right to data portability
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. In addition, you have the right to have these data transmitted to another controller without hindrance from the controller to which the personal data were provided, if
1. The processing is based on consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR or a contract pursuant to Art. 6 (1) (b) GDPR and
2. The processing is carried out by automated means.
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another if this is technically feasible. This may not adversely affect the freedoms and rights of others.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
9.7. Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6 (1) (e) or (f) GDPR; including profiling based on these provisions.
The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims.
Where personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for the purpose of such marketing, which includes profiling to the extent that it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you shall no longer be processed for these purposes.
In the context of the use of information society services, you have the opportunity – notwithstanding Directive 2002/58/EC – to exercise your right to object by automated means using technical specifications.
9.8. Right to withdraw the declaration of consent regarding data privacy
You have the right to withdraw your declaration of consent regarding data privacy at any time. A withdrawal of consent does not affect the lawfulness of any processing done up to the time of withdrawal.
9.9. Automated individual decision-making, including profiling
You have the right not to be subjected to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision
1. Is necessary to enter into or perform a contract between you and the controller;
2. Is authorised by Union or Member State law to which the controller is subject, and these legal provisions also lay down suitable measures to safeguard your rights and freedoms and legitimate interests, or
3. Is based on your explicit consent.
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 (1) GDPR unless Art. 9 (2) (a) or (g) GDPR apply and suitable measures have been taken to protect your rights and freedoms and legitimate interests.
In the cases referred to in sections 1 and 3, the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your own point of view and to contest the decision.
9.10. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you are of the opinion that the processing of personal data relating to you violates the GDPR.
The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
10. Live Chat and Co-Browsing
With the live chat you have the possibility to get in direct contact with one of our consultants and exchange text messages in real time to inform yourself about our offers, ask questions and get support with the ordering process. In order to provide you with an effective customer service, to quickly restore the communication status in the event of a physical or technical incident and to prevent misuse, we process and store your personal data you enter in the designated fields as well as the information you voluntarily provide us with during the live chat. In addition, we store the following data for the above-mentioned purposes:
– User identification (VR-NetKey),
– IP address,
– Date and time of the session,
– Chat transcript,
– Operating system and browser.
You can request to get the chat transcript at the beginning of the chat and your trascript will be sent as an email after the chat-conversation is over. We delete your personal data from the live chat not later than 12 months after your live chat session.
Communication via Co-browsing
With co-browsing you temporarily share the contents of your browser window with a person from the customer service so that he or she can advise you as needed. To use the service, you must first be connected to a customer service representative by phone or live chat and confirm the “Yes” button. After your consultant gives you your personal connection ID, which you shall enter in the co-browsing window, your browser content will be shared with the consultant from your phone connection or live chat and he or she will get read privileges.
You have the option of granting your consultant from the customer service both read and write privileges:
Read privileges: Your consultant can see only the dropshiphelper.net website content inside the browser tab displayed on your screen. He or she can read this content and support you with a pointer function. The consultant cannot see other browser contents or parts of your screen.
Write permissions: Your consultant can support you with a pointer function (like above) and press the mouse buttons for you. This function allows the consultant to search for suitable products for your car and add the items to your basket. However, the windows of the log-in process and the payment procedure are blocked during co-browsing which means that they are invisible to your consultant.
When you start co-browsing, you agree to share your browser view with your consultant. The co-browsing session ends either when the process is stopped by you or by an automatic time-out. The data processing takes place via session ID. We do not record or save data from the browser view. To prevent misuse, we store the following data after the co-browsing process has ended:
– Session ID,
– IP address,
– Date and time of the session,
– Operating system and browser.
Your personal data from the co-browsing session will be deleted after 24 hours. Something else applies only if the – limited – further processing for other purposes is necessary and permitted by law.
For co-browsing it is necessary to set a session cookie.
Data communication in the live chat and co-browsing is carried out using SSL encryption. The use of encryption is easy to recognize: The display in your browser line changes from “http://” to “https://”. Data encrypted via SSL cannot be read by third parties.
The legal basis for the processing is Art. 6 (1) (b) GDPR (performance of a contract) or Art. 6 (1) (f) GDPR due to our legitimate interest in the statistical analysis of user behaviour for optimisation of our customer service and providing you with effective and secure alternative communication channels. Co-browsing requires your prior consent pursuant to Art. 6 (1) (a) GDPR. You may revoke any consent you have given at any time by stopping the co-browsing with effect for the future, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
11. Your consent
Age of consent
Bу using this ѕіtе, you rерrеѕеnt thаt уоu are at lеаѕt thе аgе оf mаjоrіtу іn уоur state оr рrоvіnсе of rеѕіdеnсе, or thаt you are thе аgе of majority іn your ѕtаtе or province оf residence and уоu have gіvеn uѕ уоur consent tо allow аnу оf уоur mіnоr dependents to uѕе thіѕ site.
Hоw do we get your соnѕеnt?
Whеn you рrоvіdе uѕ wіth реrѕоnаl іnfоrmаtіоn to complete a trаnѕасtіоn, vеrіfу your сrеdіt саrd, рlасе аn order, аrrаngе for a delivery оr rеturn a рurсhаѕе, we imply that уоu consent to оur collecting it аnd uѕіng іt fоr that ѕресіfіс rеаѕоn only.If wе ask for уоur personal information fоr a ѕесоndаrу reason, lіkе mаrkеtіng, wе wіll еіthеr ask you directly for уоur еxрrеѕѕеd соnѕеnt, оr рrоvіdе уоu wіth аn opportunity tо ѕау nо.How dо I wіthdrаw mу соnѕеnt? If аftеr you opt-in, you change уоur mind, you may wіthdrаw your соnѕеnt fоr us to соntасt you, fоr thе соntіnuеd соllесtіоn, uѕе оr disclosure оf уоur іnfоrmаtіоn, at аnу tіmе, bу соntасtіng uѕ at firstname.lastname@example.org